Privacy Policy

Futura Genomics is committed to protecting the confidentiality, integrity, and availability of your personal and genetic data. This privacy policy outlines how we collect, store, process, and protect your information.

Legal Framework and Compliance:

Futura Genomics fully complies with the following regulatory frameworks and acts:

  • Protection of Personal Information Act (POPIA) – South Africa

  • General Data Protection Regulation (GDPR) – European Union

  • Health Insurance Portability and Accountability Act (HIPAA) – USA

  • Genetic Information Non-discrimination Act (GINA) – USA

  • National Health Act (South Africa)

  • Human Tissue Act (UK & South Africa)

  • Data Protection Act (UK)

Information We Collect:

  • Personal Data: Name, email, address, payment details, and contact information.

  • Genetic Data: DNA sequences and derived genetic reports.

  • Health-Related Data: Self-reported health conditions and lifestyle factors (optional for enhanced analysis).

How We Use Your Information:

  • To facilitate and deliver genetic testing services.

  • To improve genetic analysis models through de-identified research (optional consent required).

  • To comply with regulatory and medico-legal requirements.

  • To provide customer support and genetic counselling services.

Your Rights Under POPIA & GDPR:

  • Right to Access: Obtain a copy of your stored personal and genetic data.

  • Right to Rectification: Correct any inaccurate personal information.

  • Right to Erasure: Request the permanent deletion of your genetic data.

  • Right to Data Portability: Transfer your data to another service provider upon request.

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By using our services, you acknowledge and agree to our terms and conditions as outlined in this document. If you have any further inquiries regarding our policies, please reach out to our support team.